Overview

This Download Policy governs the purchase, download, and use of digital goods available on https://chowthansoftwaretechnologies.com ("Platform"), operated by Chowthan Traders Private Limited under the brand name Chowthan Software Technologies. By downloading any product from the Platform, you agree to the terms outlined below.


1. Digital Goods Delivery

All products on the Platform are digital goods delivered electronically. Upon successful payment or subscription-based access, download links are made available instantly through your account dashboard. The Company is not responsible for download failures caused by your internet connection, browser, or device limitations.


2. Download Limits

Download limits are determined by your active subscription plan. Each plan specifies daily, weekly, and monthly download limits. Exceeding these limits will require a plan upgrade or waiting until the next billing cycle. Free products may have separate download limits.


3. License & Usage Rights

Each download grants you a license as specified by the Vendor in the product listing. Unless explicitly stated otherwise, downloads are for personal or single-project use. Redistribution, resale, sublicensing, or sharing of downloaded files is strictly prohibited unless the product license expressly permits it.


4. Refund Policy

Due to the nature of digital goods, all sales are generally final. However, refunds may be considered in the following circumstances:

  • The product is materially different from its listing description.
  • The product file is corrupted or non-functional and the Vendor fails to provide a working replacement within 7 business days.
  • Duplicate charges due to payment gateway errors.
  • Unauthorized transactions (subject to investigation).

Refund requests must be submitted within 7 days of purchase through the Platform's support system. Approved refunds are processed to the original payment method within 7–14 business days.


5. Chargebacks

Filing a chargeback with your bank or payment provider without first contacting our support team may result in account suspension. We encourage resolving disputes through the Platform's support channels before initiating external dispute processes.


6. Product Quality & Vendor Responsibility

Vendors are solely responsible for the quality, functionality, accuracy, and legality of their listed products. The Company acts as a ecommerce intermediary and does not test, verify, or endorse individual products. Customers are encouraged to review product descriptions, ratings, and reviews before purchasing.


7. Prohibited Use

Downloaded products must not be used for:

  • Any unlawful purpose or activity.
  • Creating competing products by directly copying or reverse-engineering.
  • Distributing malware, spyware, or other harmful code.
  • Violating the intellectual property rights of the Vendor or any third party.

Violation of these terms may result in account termination and legal action.


8. Subscription Cancellation

You may cancel your subscription at any time from your account settings. Upon cancellation, you will retain access to your plan benefits until the end of the current billing period. No partial refunds are provided for unused portions of a billing cycle. Previously downloaded files remain accessible in your download history.


9. Updates & Support

Product updates are provided at the discretion of the Vendor. Support for individual products is the Vendor's responsibility. The Platform provides a communication channel between Customers and Vendors for support requests. The Company does not guarantee response times from Vendors.


10. Governing Law

This Download Policy is governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of courts in Andhra Pradesh, India.


11. Contact

For questions, support, or refund requests, please contact us through the Platform's support page or write to:
Chowthan Traders Private Limited
CIN: U47912AP2025PTC121652 | GST: 37AANCC1847P1ZY
2nd Floor, H.No. 58-9-21, Kamasastri Street, Ward No. 25, Santhapeta, Ongole, Prakasam, Andhra Pradesh - 523001

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