Introduction

These Terms of Service ("Terms") govern your access to and use of the platform at https://chowthansoftwaretechnologies.com ("Platform") operated by Chowthan Traders Private Limited ("Company") under the brand name Chowthan Software Technologies. By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.


1. Definitions

"Platform" means the website at https://chowthansoftwaretechnologies.com and all associated services.
"Vendor" means any individual or entity registered on the Platform to list and sell digital goods.
"Customer" means any individual or entity who purchases or downloads digital goods from the Platform.
"Digital Goods" means software, subscriptions, licenses, templates, themes, plugins, mobile applications, and other digital assets listed on the Platform.
"Transaction" means any purchase, download, subscription, or settlement processed through the Platform.


2. Ecommerce Role

The Company acts solely as a technology intermediary connecting Vendors and Customers. No ownership of digital goods transfers to the Company at any stage. Vendors retain full control over their products, pricing, and content. The Company facilitates listing, payment processing, and settlement but does not manufacture, endorse, or guarantee any product listed on the Platform.


3. Digital Goods Framework

Products available on the Platform include software, subscriptions, licenses, and digital assets. Delivery is electronic and automated where applicable. Vendors are responsible for ensuring the functionality, access, and usability of their listed products. All product descriptions must be accurate and not misleading.


4. Account Registration & KYC

Users must provide accurate information during registration. Vendors must provide valid KYC documents as required under Indian law. Verification may be required periodically. Failure to comply with KYC requirements may result in account suspension or termination. You are responsible for maintaining the confidentiality of your account credentials.


5. Product Listing Standards

All listings must be accurate, lawful, and non-misleading. Prohibited content — including but not limited to pirated software, malware, illegal material, and content that infringes on intellectual property rights — is strictly banned. The Company reserves the right to remove non-compliant listings without prior notice.


6. Order Flow & Fulfillment

Customers place orders via the Platform. The system logs each transaction and assigns it to the relevant Vendor. Vendors fulfill orders digitally through the Platform's delivery mechanisms. The Company is not responsible for delays or failures in Vendor fulfillment.


7. Payment Flow

All payments are collected through authorized payment gateways integrated with the Platform. Each payment is mapped to a specific order and tracked for audit and compliance purposes. The Company does not store credit card or debit card details directly.


8. Subscription Plans

The Platform offers subscription plans (monthly and yearly) that provide download limits and access to premium features. Plan pricing, limits, and benefits are displayed on the Platform and may be updated from time to time. Subscriptions auto-renew unless cancelled before the renewal date.


9. Settlement Model

Vendor settlements are processed on an instant or near-instant basis after successful transaction completion. Applicable deductions — including platform commission, taxes (GST, TCS), and chargeback reserves — are applied before payout. All settlements are subject to risk checks and compliance filters.


10. Commission Structure

The Platform earns a commission on each transaction. Commission rates may vary by product category and are communicated transparently to Vendors during onboarding and on their dashboard. The Company reserves the right to modify commission rates with prior notice.


11. Taxation

GST and TCS are applied as per applicable Indian law. Vendors are responsible for their own tax filings and compliance. The Company may deduct applicable taxes from settlements as required by law.


12. Refunds & Chargebacks

Refunds are handled as per the Platform's Download Policy. Chargebacks and disputed transactions may be recovered from Vendor settlements. Vendor cooperation in resolving disputes is mandatory. Repeated chargebacks may result in account review or suspension.


13. Fraud & Risk Control

The Company may hold, delay, or reverse payouts if fraudulent or suspicious activity is detected. Confirmed fraudulent activity will result in immediate account suspension and potential legal action. Automated and manual monitoring systems are employed to safeguard the Platform.


14. Intellectual Property

Vendors must own or hold valid licenses for all content they list on the Platform. No infringement of copyrights, trademarks, patents, or other intellectual property rights is permitted. The Company may remove violating content and suspend offending accounts without prior notice.


15. Data Privacy

All users must protect Customer data in their possession. Misuse of personal data obtained through the Platform is strictly prohibited. All parties must comply with applicable data protection laws. Please refer to our Privacy Policy for complete details.


16. API & Technology Dependencies

The Platform relies on third-party payment APIs and technology services. The Company is not liable for failures, outages, or errors caused by external service providers. Scheduled and unscheduled downtime may occur for maintenance or updates.


17. Limitation of Liability

The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform. Total liability is limited to the service fees paid by the affected party in the preceding 12 months. The Company does not guarantee uninterrupted or error-free service.


18. Indemnity

Vendors agree to indemnify and hold harmless the Company, its directors, officers, and employees from any claims, damages, losses, or expenses (including legal fees) arising from their use of the Platform, their products, or any breach of these Terms. This obligation survives termination of the account.


19. Termination

The Company may suspend or terminate any account at any time for breach of these Terms, fraudulent activity, or non-compliance with KYC requirements. Users may exit the Platform by providing written notice. Pending settlements will be adjusted and processed upon exit, subject to applicable deductions and hold periods.


20. Force Majeure

Neither party shall be liable for failure to perform obligations due to events beyond reasonable control, including but not limited to natural disasters, government actions, system failures, internet outages, pandemics, and acts of war or terrorism.


21. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Andhra Pradesh, India.


22. Entire Agreement

These Terms, together with the Privacy Policy and Download Policy, constitute the entire agreement between you and the Company regarding use of the Platform. They supersede all prior agreements and understandings. Amendments to these Terms must be in writing and published on the Platform.


23. Contact Information

Chowthan Traders Private Limited
CIN: U47912AP2025PTC121652 | GST: 37AANCC1847P1ZY
2nd Floor, H.No. 58-9-21, Kamasastri Street, Ward No. 25, Santhapeta, Ongole, Prakasam, Andhra Pradesh - 523001
Website: https://chowthansoftwaretechnologies.com

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